Course
- Enhancing Customer Service Skills
- Interpersonal Communication
- Grammar for the Working Professionals
- Better Spoken English
- 5 Langkah Mudah untuk Komunikasi Bahasa Inggeris
- Bullet Proof Report Writing Skills
- Problem Solving & Decision Making Skills
- Positive work attitude
- Telephone Etiquette Techniques
- Root cause analysis
- Drill Deep Root Cause Analysis
- Business Etiquette and Professional Conduct (New 2014)
- Achieving Excellence Through Leadership (New 2014)
- Customer Relation Skill (New 2014)
- Business and Workplace English (New 2014)
- Disciplinary Procedure & Domestic Inquiry (New 2014)
- Supervisor Development Skills (New 2014)
- Certified Practicing Managers (New 2014)
- Effective Preparation and Writing of Job Description (New 2014)
- Positive Work Attitude (New 2014)
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Course
- Line Leader Training Programme (New 2014)
- Effective Report and Letter Writing Skills (New 2014)
- Developing High Performance Teams (New 2014)
- Clerical Development Skills (New 2014)
- Introduction to Instructional Skills (New 2014)
- Mastering time Management (New 2014)
- Basic Skills of Supervision (New 2014)
- Effective Performance Appraisals (New 2014)
- English Graduate Scheme (New 2014)
- English language communication at the workplace (Basic)
- Communication at the workplace (business network dynamics)
- Organisation Communication- Effective group dynamics
- Managing across business cultures and across personalities
- Managing humans and not machines for sustained results
- Acknowledging stakeholders for business excellence
- Acknowledging and preparing for crisis
- Matching supply to demand: Over viewing the business supply chain
- Organisational communication- Elementary and Comprehensive
- Stakeholder communication & reporting
- Organisation culture transformation
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Course
- Nurturing constructive cultures
- Addressing new stakeholder requirements
- Developing the Blue Ocean Strategy for SMEs
- Addressing the Triple Bottom Line for business strategizing
- Addressing macro business issues
- Developing effective group dynamics
- Professional Presentation Skills
- Time & Stress Management A Bi-Brian Approach
- Decision Making & Problem Solving Skills Using a Psychological Approach
- Magnetic Customer Service
- Business Communication
- Leadership training series
- Effective Supervisory Skills
- Advance Relationship & Team Building
- Team Building
- Win Win Negotiation Skills
- Practical Marketing Skills for Professionals
- Crisis Management
- Emotions Intelligence Development Program
- Management Enhancement
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Course
- Leadership Programs
- Telephone Technique & Courtesies
- How to deal with difficult People
- Positive Attitude at the Workplace
- Strategic Management
- Total Quality Service
- Project Planning & Control
- Clerical Development
- Communication in Action
- Corporate Mentoring
- Creativity & Innovation
- Effective Work Management Skills
- People Handling Skills
- Interpersonal Dynamics
- Front-Line Communication Skills for Call Centre’s
- Decision-Making for Team Consensus
- Strategic Planning Workshop
- Business communication- Internal and external
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